Notice of Nondiscrimination

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Discrimination is against the law.

Covenant Care complies with applicable federal civil rights laws and does not discriminate, exclude people, or treat them less favorably because of race, color, religion, ancestry, national origin (including limited English proficiency and primary language), sex (including sex characteristics, intersex traits, pregnancy or related conditions; sexual orientation; gender identity and sex stereotypes), age, disability (including mental illness and substance use disorders), medical condition, marital status, registered domestic partner status, or any combination thereof with regard to admission, access to treatment, or employment.

We provide people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats). We provide free language assistance services to people whose primary language is not English, which may include qualified interpreters and information written in other languages.

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact our Vice President Human Resources, Cindy Hopkins.

If you believe that Covenant Care failed to provide these services or discriminated in any other way, you may file a grievance with our Vice President Human Resources by phone at 888-505-2004, by email at Compliance@covenantcare.com, in person, or by mail at Covenant Care Resource Center, 120 Vantis, Ste. 200, Aliso Viejo, CA 92656, attention Human Resources (or Compliance Officer). If you need help filing a grievance, our Vice President Human Resources is available to help you.

The availability and use of this grievance procedure does not prevent you from pursuing other legal or administrative remedies.

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights by any of the following methods:

– Electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf.

– By mail to U.S. Department of Health and Human Services. 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201.

– By phone at 1-800-368-1019 (TDD: 1-800-537-7697).

This notice is available at our website: https://covenantcare.com/